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OptiMedium April 2019

New offer at the Billstedt/Horn Health Kiosk: Oncology care manager provides consulting services for cancer patients

Onkolotsin 1From left to right.: Oliver Manske (Care Manager), Anja Weber (Onkolotsin), Prof. Andrea Morgner-Miehlke (dep. Director UCCH), Avin Hell (Communication UCCH), and Alexander Fischer (Managing Director Gesundheit für Billstedt/Horn). Photo: Gesundheit für Bill-stedt/HornThe Billstedt/Horn Health Kiosk and the Hamburg-Eppendorf University Clinic (UKE) work together in providing care for cancer patients and their loved ones. The oncology care manager programme was launched by the University Cancer Center Hamburg (UCCH). A trained nursing professional consults and supports patients and other affected persons at the UKE and the Health Kiosk.

“In our city districts with a lack of care coverage, cancer patients have a hard time finding appropriately qualified consulting offers. There are no specialist oncologists available at all”, says Oliver Manske, Care Manager at Gesundheit für Billstedt/Horn UG. “That’s why we’re particularly delighted to provide regular and qualified consulting from now on, working together with the Billstedt-Horn Physicians’ Network.” The offer revolves around information on the disease, consulting on social legal issues, and the mediation of supplementary consulting offers, for example on nutrition. “At the same time, we can provide assistance with family issues, for example to help relatives deal with the disease”, explains Manske.

Anja Weber is the first care manager for oncology “Onkolotsin” in Hamburg. “Patients and their relatives have lots of questions during each phase of the illness. I’d like to help them, by answering these questions and finding the right point of contact for them within our complex health care system. To name an example: I provide advice when preparing for doctor’s appointments, in the communication with health insurers, or help in finding exercise programmes nearby.”